Contact Us

We're Here to Help

Have a question about your Spopal order, portable camping shower, or outdoor accessories? Our customer support team is here to assist you.

Whether you need product information, order assistance, shipping updates, or after-sales support, we're happy to help.

Customer Support

Email: support@spopal.com

Phone: +86 18902451282

Business Address:

Bantian Street, Longgang District, Shenzhen, 518129, Guangdong Province, China

Customer Service Hours:

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)

Saturday – Sunday: Closed

Response Time:

We aim to respond to all customer inquiries within 24–48 business hours. Please note that response times may be slightly longer during weekends, public holidays, or peak shopping seasons.

Thank you for your patience and understanding. Our customer support team is always happy to assist you!

How Can We Help?

Order Assistance

Questions about your order status, tracking information, or delivery? Please include your order number when contacting us.

Product Support

Need help choosing or using a portable camping shower or another Spopal product? Send us your questions and the relevant product model.

Returns & Refunds

For return or refund requests, please include your order number, a description of the issue, and supporting photographs where applicable.

General Inquiries

For other questions or business inquiries, contact us by email.

Send Us a Message

You can also use the contact form below. Please provide accurate contact information so our team can respond to your inquiry.

Thank you for choosing Spopal. We look forward to helping you enjoy your next outdoor adventure.